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Frequently Asked Questions

Q: How do I set up the printer for the first time?

A: Simply connect the printer to a power source and your computer via USB. Install the provided driver or software, and follow the on-screen instructions.

Q: Can I adjust the print speed and resolution?

A: Yes, our printers allow you to set the print speed and resolution through the driver or printer software. Higher resolution may reduce speed.

Q: Which devices and systems are compatible?

A: The printer supports Windows and Mac. Make sure your device has the correct driver installed.

Q: What should I do if the printer is not recognized by my computer?

A: Check the connection (USB), ensure the driver is installed correctly, and restart both the printer and your device.

Q: What warranty and customer service does the printer have?

A: The printer comes with 1-year warranty covering manufacturing defects. Also our team provides online remote assistance for setup, troubleshooting, and maintenance.